Requirements

SyncOffice, SyncOS and their utilities are intentionally designed with no special requirements. You can easily run them on your daily used computer and mobile devices, as well as under ordinary network arrangement. But they do have some requirements.

SyncOffice Requirements

For the time being, Teleon only provide standalone SyncOffice suite for specific order customers in Windows version. For public, SyncOffice suite will be provided as an installed app within SyncOS or SyncOffice-VA for security reason. SyncOffice Linux and macOS editions could also be available if market feedback is positive. SyncOffice inherits the requirements from LibreOffice, and needs Java runtime environment installed.

  • Microsoft Windows 7 SP1, Windows 8, Windows Server 2012, or Windows 10.
  • Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended).
  • Minimum 1 GB RAM (2 GB RAM recommended).
  • Minimum 2 GB extra available hard disk space.
  • 1024x768 resolution (higher resolution recommended), with at least 256 colors.
  • Java platform is optional for LibreOffice, but is mandatory for SyncOffice suite.

SyncOS Requirements

SyncOS is a Debian live USB, derived from Secure-K OS. It loads the OS into PC's memory, including its virtual machine container. Everything is running on memory with real time IO access to USB drive. Large PC's memory size and high USB port speed can hugely improve the work performance.

  • Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended).
  • Minimum 8 GB RAM (16 GB RAM recommended).
  • No need for hard disk space.
  • 1024x768 resolution (higher resolution recommended), with at least 256 colors.
  • PC USB port supports USB 3.x standard.
  • Support boot from USB.
  • The USB drive for burning SyncOS should be 16GB up, and supports USB 3.x standard.

SyncOffice-VA Requirements

SyncOffice-VA is provided as a live OS image file. This .iso type image file can be used directly as VirtualBox guest boot media file. It can also be burned into a CD/DVD disc or a USB drive. When it's used as live CD/DVD or live USB, its requirement is similar to SyncOS. It loads the OS into PC's memory. Everything is running on memory. Enough PC's memory size can hugely improve the work performance.

When it's used as virtual host's guest image, its requirements are as follows.

  • Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended).
  • Minimum 8 GB RAM (16 GB RAM recommended).
  • Relevant virtualization host software installed, such as VirtualBox or VMware Workstation Player, etc.
  • The Virtualization host software supports booting from an .iso live Linux image file.

When it's used as live CD/DVD, its requirements are:

  • Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended).
  • Minimum 4 GB RAM (8 GB RAM recommended).
  • No need for hard disk space.
  • 1024x768 resolution (higher resolution recommended), with at least 256 colors.
  • CD/DVD drive, internal or external.
  • Support boot from CD/DVD drive.
  • The CD/DVD disc capacity for burning SyncOffice-VA: 680MB up.

When it's used as live USB, its requirements are:

  • Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended).
  • Minimum 4 GB RAM (8 GB RAM recommended).
  • No need for hard disk space.
  • 1024x768 resolution (higher resolution recommended), with at least 256 colors.
  • PC USB port supports USB 2.x up standard.
  • Support boot from USB.
  • The USB drive for burning SyncOffice-VA should be 1GB up, and supports USB 2.x up standard.

SyncOffice Manager Requirements

For the time being, Teleon only provide SyncOffice Manager for Windows version. The Linux and macOS version could be available if market feedback supports them. To smoothly launch third party tools, it needs the application running with administrator privilege.

  • Microsoft Windows 7 SP1, Windows 8, Windows Server 2012, or Windows 10.
  • Pentium-compatible PC (Pentium III, Athlon or more-recent system recommended).
  • Minimum 512 MB RAM (2048 MB RAM recommended).
  • Minimum 1 GB extra available hard disk space.
  • 1024x768 resolution (higher resolution recommended), with at least 256 colors.
  • Administrator rights are needed.

Network Requirements

TCP Port

SyncOffice's Login-Extension and SyncOS use HTTP for RAS/RSS authorization. SyncOffice Manager uses XMPP and HTTP for service login and RAS/RSS uploading. It needs the underlying working network opens related XMPP and HTTP port for remote server access.

  1. XMPP port to RSS: TCP 18752 to syncoffice.teleon.net.
  2. HTTP port to RAS: TCP port is set by customer in SyncOffice Manager. Default is TCP 8080.
  3. HTTP port to RSS: TCP 18080 to syncoffice.teleon.net.
  4. Port for MySQL: TCP 3311 to localhost.

Web Site and Support Server

Teleon provides a number of web sites for different service portals. Their sub-domains are used in different phases of business activities. There are also various third party service and sites are helping. These web sites and domains need to be opened locally if firewall applied.

  1. Teleon web portal: www.teleon.net , or ww2.teleon.net , or ww3.teleon.net
  2. Teleon client site: www.teleon.net/billing , or ww2.teleon.net/billing , or ww3.teleon.net/billing
  3. Teleon document site: www.teleon.net/doc , or ww2.teleon.net/doc , or ww3.teleon.net/doc
  4. RSS login domain: syncoffice.teleon.net
  5. RSS server domain: syncoffice.teleon.net
  6. RAS server IP: Set by customer in SyncOffice Manager. Default is the same PC running SyncOffice Manager(IP 127.0.0.1).
  7. RAS support service: whatismyipaddress.com
  8. RAS support service: icanhazip.com
  9. RAS support service: ipinfo.io